Genoa

Operated By:

Aeroporto di Genova

Website:

www.airport.genova.it

Terminals:

1

This Review:

Only Terminal

Rating:

2 1/2 star - Acceptable. Service could do better but met minimum standards
  GOA
GENOA
TT0107 /221750

 
Review created: 06/10/2013;
Last updated 06/10/2013

General:

Medium sized city airport serving Genoa and the surrounding area, located on the edge of the docks a few miles from the city centre
   

Appearance:

The airport looks as though it could do with a significant refurbishment with carpets worn and stained. It's also quite small when large numbers of flights are departing at similar times

Inbound

Domestic
I have not flown domestically from this airport

International
On landing we were directed down a long 70's style airport corridor with worn and stained carpets down to two immigration booths, from there it was through into a pretty elderly and not particularly welcoming baggage reclaim hall. From baggage reclaim it was down a dimly lit corridor that was masquerading as the EU Channel for customs and then out into the cramped arrivals hall

Only two boxes to handle our flight, and the Ryanair from Stansted that arrived immediately after leading to some lengthy queues

The baggage hall looks in need of refurbishment and with two belts, but only one with any signage over it

For EU arrivals there was a single dimly lit corridor that lead through to the arrivals hall

There are, supposed to be, regular Volabus services to the city centre. However, on returning they were on strike so a taxi was required. At the time of visiting the Volabus was €6, the taxi was €20

Outbound

Domestic
I have not flown domestically from this airport

International
Given the cramped conditions of the airport there is a long queue for the small security screening area, for non-Schengen flights there is then another long queue to pass through passport control to the gate room that has insufficient seating for a full B737/A320

There is one bar/café located airside for all passengers and a further small bar/café located beyond passport control for non-Schengen passengers

There is one bar/café located airside for all passengers and a further small bar/café located beyond passport control for non-Schengen passengers

None

A couple of small kiosks landside, one large duty/tax free shop airside

The toilets are clean, but showing signs of age