MGallery: Hotel Am Konzerthaus

Location and Website

Address

Am Heumarkt 35-37, Vienna 1030
www.mgallery.com

Location

Latitude: 48.199625; Longitude: 16.377389
What3Words: cycled.imparts.shocks

Dates of Visits

January 2020

Official Grading

4 star Hotel

My rating

1 star - Very bad service, few plus points which are outweighed by many negatives

Chain Information

Part of the MGallery chain from Accor
Part of the MGallery chain from Accor

My Review

Thin walls, housekeeping that barges into the room whilst you're still sleeping, a shower that can't decide if it wants to scald or freeze you and a management that thinks kicking hotel guests out of the hotel bar because they had booked in a private function is acceptable.
On the plus side the hotel is in a good location and some of the staff are very helpful, but that really doesn’t make up for the many failings of this awful hotel

Picture

Facilities

Air-Con in rooms (Broken) Hotel has a bar (Closed at random) Room has a bath (but no light above it) Room has coffee and tea making facilities Room is ensuite Hotel has a lift (though only 1 out of 3 working) Hotel has a restaurant Hotel offers room service Room has a shower (swaps scalding and freezing) Room has a telephone Room has a TV  

Other Reviews

See what other people have to say about MGallery: Hotel Am Konzerthaus on Trip Advisor.

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