Robinson Club Cabo Verde

Location and Website

Address

Avenida dos Hoteis, Santa Maria, Ilha do Sal 4111
www.robinson.com

Location

Latitude: 16.593585; Longitude: -22.918258
What3Words: situate.bombarded.gliding

Dates of Visits

March 2023

Official Grading

4 star Hotel

My rating

1 1/2 star - Bad service, plus points but many negatives count against the service

Chain Information

Part of the Robinson Chain
Part of the Robinson Chain

My Review

On the positive side the local Cape Verdian staff were all incredibly friendly and helpful and nothing was too much bother. Most of the rest of the staff were pretty good, but a handful of European staff on the Reception/Front of House team let everyone down by being needlessly rude, arrogant and deeply unpleasant. There was a major issue with my room and their response was pretty much tough, deal with it.
Food was mediocre to good. Facilities were good, though in areas there were clear cost cutting measures in place with maintenance not a high priority. All in all this has the potential to be a great place, but it's badly let down by several members of the reception team and penny pinching on the maintenance

Picture

Facilities

Air-Con in rooms Hotel has a bar Room has coffee and tea making facilities Room is ensuite Hotel has a restaurant Hotel has a shop or vending machines Room has a shower Room has a telephone Room has a TV    

Other Reviews

See what other people have to say about Robinson Club Cabo Verde on Trip Advisor.

Trip Advisor (opens in a new window)