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Hotel Brands and Groups

Brand and Group

Stays

Score

Average

High

Low

TribeAccor
Tribe
1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
Tapestry by HiltonHilton border=
Tapestry by Hilton
1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
Park PlazaRaddison Hotels Group (RHG)
Park Plaza
1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
InterCityDeutsche Hospitality border=
InterCity
6 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 1/2 star - Excellent service, very difficult to fault
HiltonHilton
Hilton
5 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 1/2 star - Excellent service, very difficult to fault
FairmontAccor border=
Fairmont
2 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
DoubleTreeHilton
DoubleTree
10 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
ComfortStrawberry border=
Comfort
8 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
AdagioAccor
Adagio
2 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
ACMarriott International border=
AC
1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
25 hoursAccor
25 hours
2 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
MercureAccor border=
Mercure
63 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 1 star - Very bad service, few plus points which are outweighed by many negatives
W HotelsMarriott International
W Hotels
2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Thon border=
Thon
5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
SokosS-Kanava
Sokos
2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
SofitelAccor border=
Sofitel
2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Scandic
Scandic
4 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Radisson IndividualsRaddison Hotels Group (RHG) border=
Radisson Individuals
1 4 1/2 star - Excellent service, very difficult to fault 4 1/2 star - Excellent service, very difficult to fault 4 1/2 star - Excellent service, very difficult to fault
Quality InnStrawberry
Quality Inn
4 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
PullmanAccor border=
Pullman
6 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Premier InnWhitbread
Premier Inn
43 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Park InnRaddison Hotels Group (RHG) border=
Park Inn
6 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
NovotelAccor
Novotel
35 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 2 star - Below average. Some plus points but there are several negatives
MoxyMarriott International border=
Moxy
7 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Holiday Inn ExpressInterContinental Hotels Group (IHG)
Holiday Inn Express
8 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Hilton Garden InnHilton border=
Hilton Garden Inn
5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Hampton by HiltonHilton
Hampton by Hilton
3 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
H10 HotelsH10 Hotels border=
H10 Hotels
5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Days InnWyndham Wordlwide
Days Inn
3 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Crowne PlazaInterContinental Hotels Group (IHG) border=
Crowne Plaza
4 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 2 star - Below average. Some plus points but there are several negatives
ClarionStrawberry
Clarion
14 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
CabInn border=
CabInn
4 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Best Western
Best Western
5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Travelodge border=
Travelodge
30 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 1/2 star - Dire service, only one or two redeeming features
TOP International
TOP International
1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
Suite NovotelAccor border=
Suite Novotel
3 3 star - Average service with more positives than negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Radisson BluRaddison Hotels Group (RHG)
Radisson Blu
10 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 2 1/2 star - Acceptable. Service could do better but met minimum standards
RadissonRaddison Hotels Group (RHG) border=
Radisson
1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
PrizeotelRaddison Hotels Group (RHG)
Prizeotel
1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
NHNH Hotel Group border=
NH
1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
M:GalleryAccor
M:Gallery
8 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 1 star - Very bad service, few plus points which are outweighed by many negatives
Jurys Inn border=
Jurys Inn
3 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Ibis StylesAccor
Ibis Styles
16 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Ibis HotelsAccor border=
Ibis Hotels
47 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 1/2 star - Dire service, only one or two redeeming features
Ibis BudgetAccor
Ibis Budget
6 4 star - Very good service with many plus points and very few negatives 4 1/2 star - Excellent service, very difficult to fault 3 1/2 star - Above average service.
Thistle border=
Thistle
1 3 1/2 star - Above average service. 3 1/2 star - Above average service. 3 1/2 star - Above average service.
MövenpickAccor
Mövenpick
2 3 1/2 star - Above average service. 3 1/2 star - Above average service. 3 star - Average service with more positives than negatives
Holiday InnInterContinental Hotels Group (IHG) border=
Holiday Inn
4 3 1/2 star - Above average service. 5 star - Outstanding. Any negative points corrected by plus points 1 star - Very bad service, few plus points which are outweighed by many negatives
RamadaWyndham Wordlwide
Ramada
1 3 star - Average service with more positives than negatives 3 star - Average service with more positives than negatives 3 star - Average service with more positives than negatives
WestinMarriott International border=
Westin
1 2 1/2 star - Acceptable. Service could do better but met minimum standards 2 1/2 star - Acceptable. Service could do better but met minimum standards 2 1/2 star - Acceptable. Service could do better but met minimum standards
SheratonMarriott International
Sheraton
2 2 1/2 star - Acceptable. Service could do better but met minimum standards 4 star - Very good service with many plus points and very few negatives 1 star - Very bad service, few plus points which are outweighed by many negatives