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Hotel Brands and Groups

Brand and Group

Stays

Score

Average

High

Low
TribeAccor
Tribe		 1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
Tapestry by HiltonHilton border=
Tapestry by Hilton		 1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
Park PlazaRaddison Hotels Group (RHG)
Park Plaza		 1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
InterCityDeutsche Hospitality border=
InterCity		 6 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 1/2 star - Excellent service, very difficult to fault
HiltonHilton
Hilton		 5 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 1/2 star - Excellent service, very difficult to fault
FairmontAccor border=
Fairmont		 2 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
DoubleTreeHilton
DoubleTree		 10 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
ComfortStrawberry border=
Comfort		 8 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
AdagioAccor
Adagio		 2 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
ACMarriott International border=
AC		 1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
25 hoursAccor
25 hours		 2 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
MercureAccor border=
Mercure		 62 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 1 star - Very bad service, few plus points which are outweighed by many negatives
W HotelsMarriott International
W Hotels		 2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Thon border=
Thon		 5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
SokosS-Kanava
Sokos		 2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
SofitelAccor border=
Sofitel		 2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Scandic
Scandic		 4 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Quality InnStrawberry border=
Quality Inn		 4 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
PullmanAccor
Pullman		 6 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Premier InnWhitbread border=
Premier Inn		 43 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Park InnRaddison Hotels Group (RHG)
Park Inn		 6 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
NovotelAccor border=
Novotel		 35 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 2 star - Below average. Some plus points but there are several negatives
MoxyMarriott International
Moxy		 5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Holiday Inn ExpressInterContinental Hotels Group (IHG) border=
Holiday Inn Express		 8 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Hilton Garden InnHilton
Hilton Garden Inn		 5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Hampton by HiltonHilton border=
Hampton by Hilton		 3 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
H10 HotelsH10 Hotels
H10 Hotels		 4 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Days InnWyndham Wordlwide border=
Days Inn		 3 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Crowne PlazaInterContinental Hotels Group (IHG)
Crowne Plaza		 4 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 2 star - Below average. Some plus points but there are several negatives
ClarionStrawberry border=
Clarion		 14 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
CabInn
CabInn		 4 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Best Western border=
Best Western		 5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Travelodge
Travelodge		 30 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 1/2 star - Dire service, only one or two redeeming features
TOP International border=
TOP International		 1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
Suite NovotelAccor
Suite Novotel		 3 3 star - Average service with more positives than negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Radisson BluRaddison Hotels Group (RHG) border=
Radisson Blu		 10 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 2 1/2 star - Acceptable. Service could do better but met minimum standards
PrizeotelRaddison Hotels Group (RHG)
Prizeotel		 1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
NHNH Hotel Group border=
NH		 1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
M:GalleryAccor
M:Gallery		 10 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 1 star - Very bad service, few plus points which are outweighed by many negatives
Jurys Inn border=
Jurys Inn		 3 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
Ibis StylesAccor
Ibis Styles		 15 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Ibis HotelsAccor border=
Ibis Hotels		 47 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 1/2 star - Dire service, only one or two redeeming features
Ibis BudgetAccor
Ibis Budget		 6 4 star - Very good service with many plus points and very few negatives 4 1/2 star - Excellent service, very difficult to fault 3 1/2 star - Above average service.
Thistle border=
Thistle		 1 3 1/2 star - Above average service. 3 1/2 star - Above average service. 3 1/2 star - Above average service.
MövenpickAccor
Mövenpick		 2 3 1/2 star - Above average service. 3 1/2 star - Above average service. 3 star - Average service with more positives than negatives
Holiday InnInterContinental Hotels Group (IHG) border=
Holiday Inn		 4 3 1/2 star - Above average service. 5 star - Outstanding. Any negative points corrected by plus points 1 star - Very bad service, few plus points which are outweighed by many negatives
RamadaWyndham Wordlwide
Ramada		 1 3 star - Average service with more positives than negatives 3 star - Average service with more positives than negatives 3 star - Average service with more positives than negatives
WestinMarriott International border=
Westin		 1 2 1/2 star - Acceptable. Service could do better but met minimum standards 2 1/2 star - Acceptable. Service could do better but met minimum standards 2 1/2 star - Acceptable. Service could do better but met minimum standards
SheratonMarriott International
Sheraton		 2 2 1/2 star - Acceptable. Service could do better but met minimum standards 4 star - Very good service with many plus points and very few negatives 1 star - Very bad service, few plus points which are outweighed by many negatives