Group

Stays

Score

Average

High

Low
Deutscher Hospitality
Deutscher Hospitality 		6 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points "4 1/2 star - Excellent service
Hilton
Hilton 		24 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Melić
Melić 		1 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points 5 star - Outstanding. Any negative points corrected by plus points
Accor
Accor 		198 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points "1/2 star - Dire service
H10 Hotel
H10 Hotel 		5 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 1/2 star - Above average service.
S-Kanava
S-Kanava 		2 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 4 star - Very good service with many plus points and very few negatives
Strawberry (previously Nordic Choice)
Strawberry (previously Nordic Choice) 		31 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
Whitbread
Whitbread 		48 4 1/2 star - Excellent service, very difficult to fault 5 star - Outstanding. Any negative points corrected by plus points "1 star - Very bad service
InterContinental Hotels Group (IHG)
InterContinental Hotels Group (IHG) 		17 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points "1 star - Very bad service
Marriott International
Marriott International 		13 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points "1 star - Very bad service
NH Hotels
NH Hotels 		1 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives 4 star - Very good service with many plus points and very few negatives
Raddison Hotels Group (RHG)
Raddison Hotels Group (RHG) 		20 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 2 1/2 star - Acceptable. Service could do better but met minimum standards
Wyndham Wordlwide
Wyndham Wordlwide 		4 4 star - Very good service with many plus points and very few negatives 5 star - Outstanding. Any negative points corrected by plus points 3 star - Average service with more positives than negatives
H-Hotels
H-Hotels 		0
Hyatt
Hyatt 		0