Scoreboard: Travel

14/07/2005,  4 star - Very good service with many plus points and very few negatives

Departure

Arrival

From: [STN] - London Stansted  
Delay?: +0:05

At: [STR] - Stuttgart  
Delay?: -0:05
5 minutes late 5 minutes early

Journey

Service
5 minutes late leaving Stansted due to the late arrival of the previous flight but managed to make up time Service friendly and plane comfortable, but points off for breaking my luggage!!

18/07/2005,  3 star - Average service with more positives than negatives

Departure

Arrival

From: [STR] - Stuttgart  
Delay?: +0:55

At: [STN] - London Stansted  
Delay?: +0:45
55 minutes late 45 minutes late

Journey

Service
55 minutes late leaving Stuttgart after "engine problems" In the end, it managed to make up 10 minutes Comfortable service, but at no point were we informed (or reassured) that the engine problem had actually been fixed!

15/06/2007,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [LGW] - London Gatwick  
Delay?: +0:15

At: [HAM] - Hamburg  
Delay?: -0:20
Only 15 minutes late leaving, despite the fire alarm which lead to the departures lounge being evacuated 20 minutes early into Hamburg

Journey

Service
Relatively comfortable journey, for a no frills airline A good but limited service

18/06/2007,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [HAM] - Hamburg  
Delay?: ±0:00

At: [LGW] - London Gatwick  
Delay?: -0:10
On time leaving Hamburg 10 minutes early into Gatwick

Journey

Service
Comfortable journey A good but limited service