Boston-Logan

Operated By:

Massport

Website:

www.massport.com/logan-airport

Terminals:

5 - A, B, C, D, E

This Review:

Terminal E

Rating:

3 star - Average service with more positives than negatives
  BOS
BOSTON-LOGAN
TT0107 /221750

 
Review created: 15/04/2018;
Last updated 15/04/2018

General:

The international terminal at the airport, handling all incoming traffic from outside the US and Canada
   

Appearance:

The airport is a little dated in places and quite cramped

Inbound

Domestic
This terminal does not handle domestic flights

International
After landing its through quite a large number of corridors until you arrive at immigration and from there down an escalator into baggage reclaim. Once through baggage reclaim there is a quick exit into the arrivals hall and onward travel connections

Immigration was relatively speedy (only 20 minutes to get through), though the electronic kiosks failed to work for me, again

The baggage reclaim hall was quite large with a number of belts, and customs officials wandering round

Due to customs walking round the baggage reclaim areas there wasn't an actual customs hall

There are regular Silver Line buses to the South Station to connect to the metro, alternatively you can take the shuttle bus to the Airport station on the Blue Metro line

Outbound

Domestic
This terminal does not handle domestic flights

International
After checking in and passing through security you are into the large departures lounge which includes a number of shops. The gates are arranged around the edge of the terminal building with each gate area merging into the next

There are several café/bars.

There are several café/bars.

There are a couple of restaurants once through security

There are a number of shops once through security

The toilets were clean and well maintained