Madrid-Barajas

Operated By:

Aena

Website:

www.aena.es

Terminals:

4 - 1, 2, 3, 4

This Review:

Terminal 1

Rating:

3 star - Average service with more positives than negatives
  MAD
MADRID
TT0107 /221750

 
Review created: 16/11/2022;
Last updated 16/11/2022

General:

Madrid's main airport, which has rapidly expanded in recent years and is now one of the biggest in Europe
   

Appearance:

Terminal 1 is connected to Terminal 2 and 3 into one larger complex to the South West of the airfield, a significant distance from Terminal 4. Whilst there have clearly been rennovations over the time the terminal is still a little dated and compares poorly to the sleek Terminal 4

Inbound

Domestic
I have not arrived on a domestic flight at Termial 1

International
On the flight I arrived on we had to use a remote stand and were then bussed into the terminal, which reduced the walking as we were dropped off right by immigration, if you use a jet bridge there is a long walk back into the main building before you reach immigration and then through to baggage reclaim.

At the time of arrival (after 10pm on a Friday) there was a significant queue for immigration with only 3 desks open, though the 100 or so people ahead of me were processed quickly and it only took about 20 minutes to get through.

The large baggage reclaim hall is immediately behind immigration. There are many baggage belts

A small customs area to walk through with, at the time of visiting, no staff on duty

From Terminal 1 it's a 10-15 minute walk to the Metro station that is shared between Termianls 1, 2 and 3. From there Metro line 8 runs on into the outskirts of the city centre, from where you have to change onto other Metro lines to get into the city centre itself. In the opposite direction line 8 continues to Terminal 4 where you can connect onto the suburban railway services (C1 and C10) for the city centre. Note, a surcharge on the standard public transport tickets is made if you board or alight at any Madrid Airport station

Outbound

Domestic
Domestic and Schengen flights depart from the B gates in Terminal 1, which is the smaller part of the terminal

International
International flights outside of the Schengen zone (primarily North Africa and UK) depart from the A Gates which are located on a side building connected to the main terminal building by a long walkway (a good 10 minute walk from the departures lounge to the gates.) There are only a handful of gates in zone A and lots of flights departing from Terminal 1 require bus gates.

Several Café/restaurant/bars are located in both land side and air side

Several Café/restaurant/bars are located in both land side and air side

Several Café/restaurant/bars are located in both land side and air side

Unlike Terminal 4 there are less shops in Terminal 1, though a large duty free store does exist once through immigration.

The toilets are all very clean