Booking Agent

Booked	Booking Date	Destination	Visit Date	Service	Rating
On-Line	May 2004	Dublin	August 2004	HOTEL ONLY: Exceptionally easy to navigate and very quick site with instant confirmation of booking and informative receipts produced straight away.
On-Line	May 2004	Kilkenny	August 2004	HOTEL ONLY: Exceptionally easy to navigate and very quick site with instant confirmation of booking and informative receipts produced straight away.
On-Line	April 2005	Gibraltar	August 2005	HOTEL ONLY: Hotel Advisor offer services to other sites, so it was only after booking that I was aware that this was the company behind the booking (the e-mails you recieve are from them.) Hotel booked late in the evening, confirmation was received mid-morning the following day with a full e-mail record of the companies dealings with the Hotel which means you know for certain that the hotel definatly has the booking.
On-Line	November 2002	St Helier	November/ December 2002	HOTEL ONLY: Very easy to use site. Run by Jersey tourism very quick and simple. Voucher, Receipts and Documentation printed off straight away
On-Line	July 2003	St Helier	July/August 2003	HOTEL ONLY: Again a very quick response with the hotel booked and the documentation e-mailed within seconds. Site is slightly slow at loading the information for searches.
On Line	October 2001	Edinburgh	December 2001	HOTEL ONLY: Easy to navigate site. Quick summary of available rooms with booking confirmed in about 60 seconds. Voucher, Receipts and Documentation printed off straight away. N.B. Link direct from EasyJet website
On Line	January 2002	Budapest	March/April 2002	HOTEL ONLY: Easy to navigate site. Quick summary of available rooms with booking confirmed in about 60 seconds. Voucher, Receipts and Documentation printed off straight away.
On Line	September 2002	Glasgow	October 2002	HOTEL ONLY: Easy to navigate site. Quick summary of available rooms with booking confirmed in about 15 seconds. Voucher, Receipts and Documentation printed off after a 15 minute wait.
On Line	December 2003	Berlin	February 2004	HOTEL ONLY: Easy to navigate site. Quick summary of available rooms. Booked on Boxing day so it took 24 hours to receive confirmation on reservation, but when this came through all the paperwork were available to print.
On Line	March 2004	Inverness	March 2004	HOTEL ONLY: Easy to navigate site. Quick summary of available rooms. Booking confirmed instantly with Voucher, Receipts and Documentation available to print straight away.
On Line	March 2004	Cologne	April 2004	HOTEL ONLY: Easy to navigate site. Quick summary of available rooms. Booking confirmed instantly with Voucher, Receipts and Documentation available to print straight away.
On Line	April 2004	Geneva	May 2004	HOTEL ONLY: See entry above, same excellent service
On Line	April 2004	Brussels	June 2004	HOTEL ONLY: See entries above, same excellent service. Only difference was that the voucher appeard before I had even had time to realise that the booking had been confirmed.
On Line	December 2004	Copenhagen	March 2005	HOTEL ONLY: See entries above, it;'s impossible so far to fault Octopus. They have even made the site easier to navigate and faster.
On Line	March 2005	Bremen	May 2005	HOTEL ONLY: As above, again!
On Line	April 2005	Helsinki	July 2005	HOTEL ONLY: See entries above, it;'s impossible so far to fault Octopus.
On Line	March 2003	Windhoek	April 2003	HOTEL ONLY: Linked through from Amazon.co.uk website. very quick and simple. Only reserves hotel, does not take payment. Documentation is a bit muddly and long.
On Line	June 2004	Frankfurt	July 2004	HOTEL ONLY: Quick and relativly simple, with the best rate after some shopping around. As it was a special rate full payment was taken straight away. Documentation not particularly clear.
On Line	September 2004	Oslo	December 2004	HOTEL ONLY: Quick and simple, best rate from several companies. Special deal so full payment was taken straight away. Documentation clear and easy to understand
On Line	March 2005	Stockholm	June 2005	HOTEL ONLY: Quick and simple, best rate from several companies. Special deal so full payment was taken straight away. Documentation clear and easy to understand
On Line	May 2005	Munich	October 2005	HOTEL ONLY: Again quick and simple, with a spectacualrly cheap rate. Special deal so full peayment was taken straight away. Documentation clear and easy to understand
On Line	May 2001	Dublin	August 2001	HOTEL ONLY: Easy to navigate site with clear and easy to use help. Quick summary of instantly available rooms with booking confirmed within 30 seconds. Voucher, Receipts and Documentation printed off straight away. N.B. Link direct from Ryanair website
On Line	December 2002	Walvis Bay (from Cape Town)	April 2003	FLIGHTS ONLY: Slightly complex site to navigate and lots of screens to click through to confirm you booking. Booking confirmation is instantanious and paper tickets were posted to me within a couple of days
On Line	February 2003	Walvis Bay (from Windhoek)	April 2003	FLIGHTS ONLY: Slightly complex site to navigate and lots of screens to click through to confirm you booking. Booking confirmation is instantanious and paper tickets were posted to me within a couple of days
On Line	March 2004	Cologne	April 2004	FLIGHTS ONLY: Possibly more complex that the site was the last time I used it and more confusing for general searching with all the combinations of airlines and aiports. If you know exactly where you want to go from and to and on which airline it becomes easier. About 10 screens you have to enter details into to confirm you booking but you do get instant confirmation of the flight. Tickets now cost extra to have posted to you or you can present your credit card at checkin.
Phone	January 2001	Prague	April 2001	HOTEL & INSURANCE: Very quick service with a knowledgeable and friendly assistant. Original booking could not be made as the original choice of rooms were unavailable but agent phoned back straight away with offer on slightly different rooms. Voucher, Receipts and Documentation sent promptly through the post
Branch	June 2001	Prague	October 2001	HOTEL & INSURANCE: 10 minute wait to be served but assistant was very knowledgeable and friendly. Booking took some time due to computer problems which assistant apologized for. Slight error with insurance but this was corrected shortly afterwards. Voucher, Receipts and initial Documents processed on the spot. Amended Insurance Documentation sent by post within 3 days.
On Line	January 2004	Barcelona	January 2004	HOTEL ONLY: Slow website with lots of screens to click through to complete the booking. Instant confirmation of booking. Documents supposedly sent by post but only dispatched on the day I phoned them to complain. Finally arrived 10 days after booking (and only 3 days before flying out!)
On Line	December 2001	Bath	March 2002	HOTEL ONLY: Easy to navigate website for reservations only. Hotel selected was in centre of Bath. Hotel in reality almost in Bristol some 15 miles away. Very rude staff at call centre when I phoned to complain. Details appearing on website are still wrong! UNDER NO CIRCUMSTANCES USE THIS SERVICE. See also Hall of Horrors
On Line	October 2005	Reykjavik	April 2006	HOTEL ONLY: Quick and easy navigation, very easy to look at prices either side of chosen dates so see if there was a better deal.
On Line	December 2005	Tallinn	July 2006	HOTEL ONLY: As allways quick and easy to navigate with a wide choice of hotels
On Line	December 2005	Helsinki	July 2006	HOTEL ONLY: As allways quick and easy to navigate with a wide choice of hotels
On Line	January 2006	Antwerp	March 2006	HOTEL ONLY: Quick and easy navigation, very easy to look at prices either side of chosen dates so see if there was a better deal.
On Line	March 2006	Edinburgh	May 2006	HOTEL ONLY: Quick and easy navigation, very easy to look at prices either side of chosen dates so see if there was a better deal.
On Line	March 2006	Madrid	June 2006	HOTEL ONLY: As allways quick and easy to navigate with a wide choice of hotels
On Line	April 2006	Bergen	October 2006	HOTEL & FLIGHTS: Very quick and easy and, as their adverts say (though I didn’t believe them!) it was cheaper than booking individually
On Line	April 2006	Krakow	May/June 2006	HOTEL ONLY: Booked for a hotel that was "On Request", it was unavailable, but within 18 hours they had managed to get me a booking into the next door hotel!
On Line	April 2006	Lisbon	August 2006	HOTEL ONLY: Quick and easy with a massive choice of hotels most in the city centre.
On Line	August 2006	Rome	February 2007	HOTEL ONLY: Quick and easy, lots of choice and fantastically cheap
On Line	August 2006	Vilnius	May 2007	HOTEL ONLY: Quick and easy with a massive choice of hotels most in the city centre.
On Line	August 2006	Valletta	March 2007	HOTEL ONLY: Very quick and easy, incredibly low prices
On Line	September 2006	Tromsø	July 2007	HOTEL ONLY: Quick search, had to wait 24 hours for confirmation, but this was clearly indicated when booking
On Line	September 2006	Rovaniemi	July 2007	HOTEL ONLY: Very quick search, and the cheapest by some way. Instant confirmation of booking
On Line	September 2006	Helsinki	July 2007	HOTEL ONLY: Very quick search, booked a hotel with supposidly instant confirmation, but had to wait 24 hours.
On Line	September 2006	Stockholm	July 2007	HOTEL ONLY: Very quick search, lots of results with several cheap options. Instant confirmation and voucher
On Line	September 2006	Oslo	July 2007	HOTEL ONLY: Quick search, several results that were a lot cheaper than other companies
On Line	September 2006	Manchester	November 2006	HOTEL ONLY: Quick search, lots of cheap results (which pleased work as they were paying for one night)
On Line	December 2006	Amsterdam	April 2007	HOTEL ONLY: Quick search, lots and lots of results across the spectrum of hotels from one to five star returned instantly. Booking confirmed within seconds of clicking the book button
On Line	January 2007	Hamburg	June 2007	HOTEL ONLY: Quick search, lots and lots of results across the spectrum of hotels from one to five star returned instantly. Booking confirmed within seconds of clicking the book button
On Line	March 2007	Florence	September/October 2007	HOTEL ONLY: Quick search, the cheapest by some way for the hotel I booked, and the cheapest selection around
On Line	March 2007	Bern	August 2007	HOTEL ONLY: Quick search, the cheapest by some way for the hotel I booked, and the cheapest selection around
On Line	July 2007	Hammerfest & Hurtigruten	January 2007	FLIGHTS ONLY: Quick result for a complex journey (Out to one location, back from another with multiple stops in each direction!). Easier than trying to book with individual airlines, and someone to blame if it goes wrong! Following the booking most of the flight times change and I have to send the tickets back, Opodo then change these over to eTickets without bothering to tell me, so 10 days before I am due to depart I still don't have any tickets. Only after a long phone call did I find out what had happened, no refund of the costs incurred is offered or received.
On Line	July 2007	Hammerfest & Hurtigruten	January 2007	HOTEL ONLY: Usual quick results, and a spectacular deal on a hotel close to Heathrow
On Line	July 2007	Hammerfest & Hurtigruten	January 2007	HOTEL ONLY: The only on-line service with hotels in Hammerfest, a bit expensive, but it was only for one night
On Line	September 2007	Seville	March 2008	HOTEL ONLY: Quick, with lots of options, including some really good deals on 4 start hotels
On Line	September 2007	Dubrovnik	May 2008	HOTEL ONLY: I last tried this company 6 years ago with disastrous results on my trip to Bath. Given the time that had passed, and their recent advertising campaign, I decided to give them another try. They turned out to be the cheapest by some way. The booking was easy and quick.
On Line	October 2007	Lisbon	November 2007	HOTEL ONLY: Quick, lots of choice and still quite cheap only a few weeks out from visiting
On Line	October 2007	Berlin	July 2008	HOTEL ONLY: Quick, a resonable amount of choice, fast response
On Line	October 2007	Luzern	August 2008	HOTEL ONLY: Quick response, good choice
On Line	October 2007	Interlaken	August 2008	HOTEL ONLY: A limited number of hotels, but more than most other sites I looked at
On Line	November 2007	Gdansk	July 2008	HOTEL ONLY: Only two hotels available to choose from, but more than all the other sites!
On Line	February 2008	Dublin	April 2008	HOTEL ONLY: Exceptionally easy to navigate and very quick site with instant confirmation of booking and informative receipts produced straight away.
On Line	May 2008	Venice	September 2008	HOTEL ONLY: A quick response, and several reasonable options (Venice is NEVER cheap!)
On Line	December 2008	Granada	March 2008	HOTEL ONLY: A good range of choice and a quick response once booked
On Line	January 2009	Galway	July 2009	HOTEL ONLY: The cheapest deals, by quite a long way, instant confirmation. Only negative was that the quoted nightly price didn't include taxes and fees so the final price was a bit more than I had been lead to believe
On Line	January 2009	Limerick	July 2009	HOTEL ONLY: A really good deal on a nice looking 4 star hotel in the city centre. Very quick response
On Line	February 2009	Glasgow	May 2009	HOTEL ONLY: A spectacularly good deal and lots of other choices if I had wanted them
On Line	March 2009	Belfast	August 2009	HOTEL ONLY: A good deal on a city centre hotel (cheapest by some way)
On Line	March 2009	Munich	April 2009	HOTEL ONLY: A really good late minute deal on a hotel in the centre of the city, considerably cheaper than all the other booking sites. Unfortunatly, despite booking (and paying for) an ensuite room, it turned out that it was shared facilities
On Line	April 2009	Derry	July 2009	HOTEL ONLY: A good deal on a city centre B&B which was much cheaper than all other booking agents
On Line	February 2009	Barnstaple	June 2009	HOTEL ONLY: A very quick response with a centrally located B&B which was good value
On Line	November 2009	Malaga	March 2010	HOTEL ONLY: A very good selection with some stunning deals. Minor error on the paperwork (showed the correct dates but wrong number of nights), but this was quickly corrected by email
On Line	January 2010	Dusseldorf	April/May 2010	HOTEL ONLY: A very quick response with by a long way the cheapest bookings including some stunning offers.
On Line	June 2010	Turin	September 2010	HOTEL ONLY: A very good deal on a central hotel, quick response, instant confirmation
On Line	June 2010	Frankfurt	December 2010	HOTEL ONLY: A very good deal on a central location. Site was a bit slow and crashed before I got the confirmation page, had to wait 30 minutes for an email to confirm the booking had been made
On Line	August 2010	Jerez	March 2011	HOTEL ONLY: Lots of choice, including some very good deals, quick response.
On Line	October 2010	Venice	May 2011	HOTEL ONLY: Lots of choice, very speedy and cheaper than going to the hotel direct
On Line	December 2010	Sorrento	September/October 2011	APPARTMENT: Lots of choice, quick response and stunning value
On Line	December 2010	Mainz	July 2011	HOTEL ONLY: Lots of choice, and cheaper than the competition. Quick response.
On Line	December 2010	Oban	May 2011	HOTEL ONLY: A wide choice, with the cheapest rates, and availability at some hotels that other sites said were full.
On Line	June 2011	Cordoba	March 2012	HOTEL ONLY: A wide choice with availability that other sites didn't have. Excellent deal, quick response
On Line	December 2011	Fort William	May 2012	HOTEL ONLY: A wide choice and the only service to give the full cost upfront. Ended up with a good room cheaper than on other sites
On Line	January 2012	Douglas	June/July 2012	HOTEL ONLY: Like all the other sites I looked at only a limited choice, but cheaper on every option
MobileApp	August 2012	Bologna	September 2012	HOTEL ONLY: At the time of booking everything was incredibly expensive for the dates I was going, but Venere was by quite a bit the cheapest. Quick service
On Line	March 2012	Hurtigruten	January/February 2013	HOTEL ONLY: By a long way the widest and cheapest selection of hotels in Bergen. Quick response and instant confirmation
On Line	April 2012	Stavanger	October 2012	HOTEL ONLY: The only site able to offer hotels at a reasonable rate near the airport for a very late arrival.
On Line	April 2012	Stavanger	October 2012	HOTEL ONLY: Quick response with several results. Room worked out cheaper than booking direct through the hotel!
On Line	October 2012	Brno	July 2013	HOTEL ONLY: Quick response and the best deal on a good hotel
MobileApp	December 2012	Llandudno	June 2013	HOTEL ONLY: Very quick response and a wide choice of hotels. Instant confirmation and no up-front charges with lots of time to change mind if needed
On Line	September 2013	Zagreb	July 2014	HOTEL ONLY: Quick response and good prices
On Line	September 2013	Belgrade	July 2014	HOTEL ONLY: Quick response and good prices
On Line	September 2013	Ljubljana	August 2014	HOTEL ONLY: Very quick response and the only provider with good coverage for the dates wanted
On Line	September 2013	Trieste	August 2014	HOTEL ONLY: Quick response and good prices
On Line	September 2013	Zagreb	August 2014	HOTEL ONLY: Quick response and good prices
On Line	September 2013	Budapest	August 2014	FLIGHTS ONLY: A quick response and lots of choice, including tickets that were cheaper than booking through the airlines website direct.
On Line	September 2014	Zagreb	August 2014	FLIGHTS ONLY: A quick response and lots of choice, including tickets that were cheaper than booking through the airlines website direct.
On Line	November 2014	Siena	September 2014	HOTEL ONLY: Very quick response, excellent range of hotels with very competative prices
On Line	December 2013	Tromso	May 2014	HOTEL ONLY: Very quick response, excellent selection and some really good deals
On Line	December 2013	Oslo	May/June 2014	HOTEL ONLY: A wide choice with lots of good deals
On Line	August 2014	Gozo	January 2015	HOTEL ONLY: Good choice with excellent rates
On Line	September 2014	Wick	May 2015	HOTEL ONLY: Good choice and the cheapest deals out of a number of sites
On Line	October 2014	Bergen	July/August 2015	HOTEL ONLY: Excellent choice and an amazing deal that was better than the hotels own website
On Line	February 2015	Sliema	January 2016	HOTEL ONLY: Excellent choice with some amazing deals
On Line	March 2015	Chatham	September 2015	HOTEL ONLY: Good Choice, best deals I found at the time
On Line	March 2015	Ibiza	February 2016	HOTEL ONLY: Excellent choice with a particularly good deal on the hotel I booked
On Line	April 2015	Santa Cruz Tenerife	March 2016	HOTEL ONLY: Great choice of hotels at very good rates
On Line	May 2016	Kiel	November 2016	HOTEL ONLY: Great choice of hotels. The one I booked was cheaper on the site than going direct to the hotel online. Immediate response and confirmation
On Line	June 2016	Pisa	September 2016	HOTEL ONLY: Great and cheap choice of hotels, immediate confirmtion
On Line	June 2016	Cadiz	March 2017	HOTEL ONLY: Excellent choice of really good value hotels, quick response
On Line	July 2017	Sliema	May 2017	HOTEL ONLY: Great choice, and cheaper than similar sites
On Line	July 2017	Turku	June 2017	HOTEL ONLY: Only booking site with a choice of hotels at the airport, speedy response
On Line	August 2017	Paris	October 2017	HOTEL ONLY: Amazing deal on the hotel for a fraction of the price it should have been
On Line	September 2016	Gibraltar	December 2016	HOTEL ONLY: Excellent deal, cheapest from a number of sites I looked at. Quick response for confirmation
On Line	December 2017	Dieppe	May 2017	HOTEL ONLY: Quick response and a decent choice. Pricing was on a par with other sites
On Line	December 2016	Heraklion	July 2017	HOTEL ONLY: Quick response, pretty much the same selection of hotels as other sites and with similar pricing across the board
On Line	April 2017	Alicante	January 2018	HOTEL ONLY: Very quick response with a good selection of hotels
On Line	May 2017	Ponta Delgada	March 2018	HOTEL ONLY: Quick response and a good selection of hotels at reasonable prices
On Line	January 2018	Gozo	October 2018	HOTEL ONLY: Quick response and the widest range with best prices
On Line	February 2018	Valencia	January 2019	HOTEL ONLY: Quick response with a wide range of choices and good pricing
Mobile App	March 2018	Funchal	March 2018	HOTEL ONLY: Instant Response, able to get a hotel deal despite chaos going on at the airport making prices shoot up quickly. Also speedy response from the company to cancelling my booking in Ponta Delgada that was no longer needed
On Line	May 2018	Ryde	August 2018	HOTEL ONLY: Quick response, good deal and with a cash back offer!
On Line	June 2018	Rouen	July 2018	HOTEL ONLY: Very quick response, and cheaper rate that booking direct with the hotel.
On Line	February 2019	Herm	August 2019	HOTEL ONLY: Quick response, excellent selection of hotels and great rates
On Line	April 2019	Sidmouth	June 2019	HOTEL ONLY: Quick response for a shorter-notice booking than usual with lots of choice
On Line	June 2019	Caen	August/September 2019	HOTEL ONLY: Special deal to receive some bonus nights, so only looked at the Hotel.com site, but the response was quick and the price was the same as booking direct
On Line	August 2019	Tunbridge Wells	October 2019	HOTEL ONLY: Special deal with good rates
Mobile App	June 2020	Madrid	October 2020	HOTEL ONLY: Quick response and several very good deals - quick to confirm booking. Booking was later cancelled due to the travel restrictions caused by Covid-19. Refund was processed quickly
Mobile App	July 2020	St Albans	July 2020	HOTEL ONLY: Very quick response with lots of good deals - needed to book just six days from trip as previously booked hotel decided to delay opening after Covid-19 lockdown and cancel original booking. New booking was for a better hotel at a lower rate - all round win. Immediate confirmation
Mobile App	October 2021	Munich (for Nuremberg)	March 2022	HOTEL ONLY: Quick response and a wide selection of hotels all at good prices
Mobile App	October 2021	Toulouse (for Carcassonne)	September 2022	HOTEL ONLY: A very quick response and a good range of options, heavily discounted by cashing in a loyalty night
On Line	June 2022	Kirkenes, Hammerfest and Alta	May 2023	HOTELS ONLY: A quick response with excellent rates and availability
On Line	March 2023	Segovia	March 2024	HOTEL ONLY: Quick response with a reasonable selection of properties
On Line	July 2023	Kiel	May 2024	HOTEL ONLY: Very quick response, reasonable rates
On Line	July 2023	Mariehamn	June 2024	APPARTMENT ONLY: Quick response with lots of options
On Line	October 2023	Dorchester	September 2024	HOTEL ONLY: A very quick response with a wide choice at decent prices