Novotel: York

Location and Website

Address

4 Fishergate, York, YO10 4FH
www.novotel.com

Location

Latitude: 53.952673; Longitude: -1.077779
What3Words: bank.pile.brands

Dates of Visits

June 2091

Official Grading

4 star Hotel

My rating

2 star - Below average. Some plus points but there are several negatives

Chain Information

Part of the Novotel chain from Accor
Part of the Novotel chain from Accor

My Review

The hotel was in the process of being renovated at the time of staying, which didn't help towards the overall atmosphere as it was the reception and bar area that were closed off. The room was comfortable and the reception and bar staff were friendly and welcoming. Breakfast was OK
The real downside was that housekeeping did a really poor job of making up the room after the first night - not even bothering to provide loo roll or replacement toiletries. I had to ask reception to fix, and it still took them over an hour to get it sorted. At no point was I offered anything more than a begrudging apology. Really poor service that let the hotel badly.

Picture

Facilities

Air-Con in rooms Hotel has a bar Room has coffee and tea making facilities Room is ensuite Hotel has a lift Hotel has a restaurant Hotel offers room service Room has a shower Room has a TV    

Other Reviews

See what other people have to say about Novotel: York on Trip Advisor.

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