Address
Duesseldorfer Straße 20, 60329 Frankfurt
www.mercure.com |
Location
Latitude: 50.109242; Longitude: 8.661506
What3Words: caged.grand.strength
|
Dates of Visits
September 2020; December 2023
Official Grading
4 star Hotel
My rating
Chain Information
Part of the Mercure chain from Accor
My Review
The hotel is in a great location, transport wise - right next to a tramstop and only a 100m or so from the Hauptbahnhof. This of course means that the area itself is a bit les desirable, and it is a bit edgy at night, though once inside the hotel everything is fine. At the time of visiting the hotel had only just reopened following its closure for Covid-19, so the staff still weren't 100% perfect on everything, and Breakfasts had yet to be restored.
The room itself was small but very comoftable, if slightly on the warm side. Staff were all friendly and helpful, if slightly confused as to all the new rules for working in a Covid-secure environment. As my rate had included Breakfast I was refunded directly in cash on checkout so that I didn't have to put in a refund claim