Scoreboard: Travel

04-05/05/2006,  No star - Appalling service, unable to rate

Departure

Arrival

From: [QQU/eus] - London Euston  
Delay?: ±0:00

At: [ZXE/edb] - Edinburgh Waverley  
Delay?: +9:00

On Time 9 hours late by the time the coach finally reached Edinburgh

Journey

Service

Comfortable journey, slept well, woke up 300 miles too far south and had a hellish journey by bus The service from the staff on board was excellent, shame about the management!

07-08/05/2006,  No star - Appalling service, unable to rate

Departure

Arrival

From: [ZXE/edb] - Edinburgh Waverley  
Delay?: +6:35

At: [QQU/eus] - London Euston  
Delay?: +4:00

Cancelled, eventually caught the first train the following morning 4 hours later than originally planned by the time the GNER service got in

Journey

Service

The journey down on GNER was excellent, just not what I had booked The service from the staff on board was excellent, shame about the management!, AGAIN

04-05/08/2006,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [QQU/eus] - London Euston  
Delay?: ±0:00

At: [ZIV/inv] - Inverness  
Delay?: -0:05

On Time leaving Euston 5 minutes early into Inverness

Journey

Service

Comfortable journey Excellent service with a much improved menu in the lounge car

09-10/08/2006,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [ZIV/inv] - Inverness  
Delay?: ±0:00

At: [QQU/eus] - London Euston  
Delay?: -0:15

On Time leaving Inverness 15 minutes early into Euston

Journey

Service

Comfortable journey Excellent service

05/08/2006,  3 star - Average service with more positives than negatives

Departure

Arrival

From: [ZIV/inv] - Inverness  
Delay?: ±0:00

At: [ths] - Thurso  
Delay?: ±0:00

On Time from Inverness On time into Thurso

Journey

Service

The air-con had failed so the train was a little humid and sticky Limited service, though the buffet trolley did park up just behind my seat so I effectively had an in-seat service!

09/08/2006,  4 star - Very good service with many plus points and very few negatives

Departure

Arrival

From: [ZXA/abd] - Aberdeen  
Delay?: ±0:00

At: [ZIV/inv] - Inverness  
Delay?: ±0:00

On Time from Aberdeen On time into Inverness

Journey

Service

Comfortable journey Good service with regular visits from the buffet trolley

28/05/2011,  4 1/2 star - Excellent service, very difficult to fault

Departure

Arrival

From: [glq] - Glasgow Queen Street  
Delay?: ±0:00

At: [obn] - Oban  
Delay?: ±0:00

On time from Glasgow On time into Oban

Journey

Service

A very busy and full train The poor buffet trolley lady had to battle through a heaving train, but she persevered, despite running out of water twice and milk once (she managed to top up at the station where the train split)

30/05/2011,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [obn] - Oban  
Delay?: +0:05

At: [glq] - Glasgow Queen Street  
Delay?: -0:05

Five minutes late from Oban as they held the train for a late running bus Five minutes early into Glasgow

Journey

Service

The train was pretty busy the whole way, but not as packed as the journey in Excellent on board service, same cheerful trolley buffet lady as two days earlier, she did eventually run out of hot water, but only after she had served me!

03-04/05/2012,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [QQU/eus] - London Euston  
Delay?: ±0:00

At: [ftw] - Fort William  
Delay?: ±0:00

On time from Euston On time into Fort William

Journey

Service

Ignoring a 40 minute wait in Watford as the train had broken, it was a comfortable journey (though not much sleep as I never properly sleep on sleepers) Excellent on-board service

07/05/2012,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [ftw] - Fort William  
Delay?: ±0:00

At: [glq] - Glasgow Queen Street  
Delay?: ±0:00

On time from Fort William On time into Glasgow

Journey

Service

A very busy train, but the stunning views take that off of your mind Excellent on-board service

03/05/2013,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [pyg] - Paisley Gilmour Street  
Delay?: ±0:00

At: [ayr] - Ayr  
Delay?: ±0:00

On time from Paisley On time into Ayr

Journey

Service

Comfortable journey No on-board service

06/05/2013,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [ayr] - Ayr  
Delay?: ±0:00

At: [pyg] - Paisley Gilmour Street  
Delay?: -0:05

On time from Ayr Five minutes early into Paisley

Journey

Service

Comfortable journey No on-board service

02/05/2014,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [ZXE/edb] - Edinburgh Waverley  
Delay?: ±0:00

At: [ZIV/inv] - Inverness  
Delay?: ±0:00

On time from Edinburgh On time into Inverness

Journey

Service

A comfortable journey on a very full train Excellent on-board service

05/05/2014,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [ZIV/inv] - Inverness  
Delay?: ±0:00

At: [ZXE/edb] - Edinburgh Waverley  
Delay?: ±0:00

On time from Inverness On time into Edinburgh

Journey

Service

A very full train Excellent on-board service

23/08/2014,  3 star - Average service with more positives than negatives

Departure

Arrival

From: [ZXE/edb] - Edinburgh Waverley  
Delay?: ±0:00

At: [pth] - Perth  
Delay?: ±0:00

On time from Edinburgh On time into Perth

Journey

Service

A packed and short formed train from Edinburgh with Hearts fans heading to Kirkcaldy for a match made the first part of the journey uncomfortable No on-board service

25/08/2014,  4 star - Very good service with many plus points and very few negatives

Departure

Arrival

From: [pth] - Perth  
Delay?: ±0:00

At: [ZXE/edb] - Edinburgh Waverley  
Delay?: ±0:00

On time from Perth On time into Edinburgh

Journey

Service

An empty train and a comfortable journey No on-board service

07/06/2014,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [glq] - Glasgow Queen Street  
Delay?: ±0:00

At: [stg] - Stirling  
Delay?: ±0:00

On time from Glasgow On time into Stirling

Journey

Service

Smooth journey No onboard service

09/06/2014,  5 star - Outstanding. Any negative points corrected by plus points

Departure

Arrival

From: [stg] - Stirling  
Delay?: ±0:00

At: [glq] - Glasgow Queen Street  
Delay?: ±0:00

On time from Stirling On time into Glasgow

Journey

Service

Smooth quiet journey No onboard service