Scoreboard: Travel

25/06/2021,  4 star - Very good service with many plus points and very few negatives

Departure

Arrival

From: [ZLS/lst] - London Liverpool Street  
Delay?: ±0:00

At: [nrw] - Norwich  
Delay?: -0:05

On time from London 5 minutes early into Norwich

Journey

Service

The train was surprisingly full, but was comfortable with enough space for everyone. There was an on-board buffet, which I didn't visit

28/06/2021,  2 star - Below average. Some plus points but there are several negatives

Departure

Arrival

From: [nrw] - Norwich  
Delay?: ±0:00

At: [ZLS/lst] - London Liverpool Street  
Delay?: -0:10

On time from Norwich 10 minutes early into London

Journey

Service

The journey was OK, but the train had been swapped for one that normally runs local services rather than Intercity Services so was quite a bit more cramped with no buffet and the seats were much more uncomfortable for the nearly two hour journey A small trolley made its way through the train, but there was no other staff around and no apology for the downgrade of the train type

09/07/2021,  4 star - Very good service with many plus points and very few negatives

Departure

Arrival

From: [ZLS/lst] - London Liverpool Street  
Delay?: ±0:00

At: [ips] - Ipswich  
Delay?: ±0:00

On time from Liverpool Street On time into Ipswich

Journey

Service

A smooth and comfortable journey Very good on-board service

13/07/2021,  1 star - Very bad service, few plus points which are outweighed by many negatives

Departure

Arrival

From: [ips] - Ipswich  
Delay?: ±0:00

At: [ZLS/lst] - London Liverpool Street  
Delay?: +0:30

On time from Ipswich 30 minutes late into Liverpool Street due to the train failure

Journey

Service

Smooth journey for one stop, and then the train broke down. We were all turfed off the 12 coach fast train at Manningtree and had to pile into the 8 coach stopping train that came through next. No on-board service on the following train - wouldn't have been possible anyway as the train was packed with no hope of Social Distancing, despite the ongoing Covid pandemic