Sunday, 21 February 2010

At least co-ordinate your lies

It’s the usual story, a small amount of snow falls in the UK and the transport infrastructure grinds to a halt.

I got up early today because I wanted to have the maximum time in Stratford-upon-Avon. As the first train to Birmingham wasn’t until 08:37 it wasn’t that early, but 07:30 on a Sunday is still unpleasant.

When I woke up I looked out of the window and noticed that there was a small amount of the white stuff on the ground, so I had an idea that there might be disruption.

I got to Coventry station and the train was still showing as being on time.

It was still showing as being on time at 08:39. Then it started to update itself, first to 08:42, then at 08:43 to 08:47, at 08:49 it disappeared from the display at which point someone finally decided it might be useful to make an announcement.

The train was still running, but it would now be leaving from another platform in four minutes time, so we all troop over the bridge to platform 2.

Four minutes later, still no train. Finally just a couple of minutes before 9 as the train pulled into the station there was an announcement apologising for the delay caused by frozen points just outside the station.

OK, we had a reason, we had a train, I wouldn’t have thought much about it, until a minute or so later as the train pulled out the guard apologies for the delay caused by the train that was supposed to be forming this service having broken down and having to get a replacement.

So London Midland, what was it, frozen points or a broken train. If you are going to lie to your customers at least get everyone telling the same lie.

Labels: , , ,

Monday, 21 December 2009

The British Disease continues

Today, wandering back to the hotel through the station, I noticed that again the trains were all running with massive delays (actually what I first noticed was the massive long queue to the information kiosk which alerted me to the fact that something might have been up).

I really wasn’t expecting there still to be problems, I would have thought that they could have got it sorted out, but obviously no.

The idea of Privatising the railways in the UK was to make them more responsive and more like the German railways, Deutscher Bahn now even own a couple of the companies that run trains in the UK. Sadly, it looks as though the process is working in the wrong way, and the UK’s inability to cope is now spreading through Deutscher Bahn and back into Germany itself.

Labels: , , , ,

Sunday, 20 December 2009

The British disease is spreading

It’s heartening to know that it’s not just the Brits who can be crippled by some wintry weather in, well winter.

Normally I would have thought that snow is so common in Germany that they would have the infrastructure in place to be able to deal with even relatively heavy snowfall.

So it was somewhat surprising to see that Dusseldorf Airport had been closed for the whole of the day, and when I got to Nuremberg, that most of the trains were running with delays in excess of 30 minutes, in some cases up to two hours late (yes, that’s right, a German train running spectacularly late!)

Of course, the UK grinds to a halt when there is 2.4mm of snow, it was almost 24cm of snow that had fallen on Dusseldorf.

Labels: , , , , ,